Support
Email us. A person reads every message and replies within one business day.
Include your company code and the name you sign in with. It gets you an answer faster.
Common questions
I don't have a company code
Your manager issues it. It is the first part of your team's training address, so if your team signs in at rdr.closingpro.live the code is rdr. Ask whoever set up your team, and if nobody knows, email us and we will find it for you.
I forgot my PIN or password
Your manager resets either one from the people list in their account. We cannot reset it for you directly on a company account, because your company controls who has access.
The microphone isn't working
iPhone: Settings → ClosingPro → Microphone. Android: Settings → Apps → ClosingPro → Permissions → Microphone → Allow. Every voice drill can also be run in text, and nothing else in the app needs the mic.
I want to delete my account
Open Profile and choose Delete account. No manager needed. If you can't get into the app, or want to know what stays behind, see the delete account page.
Delete accountLone AI LLC, 111 W 6th St, Tempe, AZ 85281