Support

Something not working, or stuck getting in? Email us and a real person will read it.

Email support

We reply within one business day. Tell us your company code and the name you sign in with, and it will be faster.

Common questions

I don't have a company code

Your manager issues it. It is the first part of your team's training address, so if your team signs in at rdr.closingpro.live the code is rdr. Ask whoever set up your team, and if nobody knows, email us and we will find it for you.

I forgot my PIN

Your manager resets it from the people list in their account. We cannot reset it for you directly on a company account, because your company controls who has access.

The microphone isn't working

Allow microphone access in iOS Settings, under Settings then ClosingPro. If you would rather not use the mic at all, every voice drill can be run in text instead. Nothing else in the app needs microphone permission.

How do I delete my account

Open Profile and choose Delete account. You do not need a manager to do it. On a company account your training records stay with the company, so if you want those removed too, ask your company or email us and we will pass the request on.

Lone AI LLC, 111 W 6th St, Tempe, AZ 85281