Delete your account
How to delete your account, what stays behind, and how to request it if you've already uninstalled the app.
Delete it in the app
- Open ClosingPro
- Go to Profile
- Choose Delete account
No manager needed. Your account deactivates immediately, your email and phone number are removed, and you are signed out everywhere.
If you're the only owner on a company account
The app will not let you delete yourself, because it would lock your company out. Email support@closingpro.live and we will close it down properly.
Request it by email
Email us and we will handle it. No reinstall needed.
Email support@closingpro.liveInclude the name and email on the account, and your company code if you have one. We reply within one business day.
What deletion does not remove
On a company account, your training records stay with the company. Deleting your account does not remove your scores or transcripts from your employer's dashboards, and those records are kept for the term of your employer's agreement with us. If you want them removed too, ask your company, or email us and we will pass the request on.
Deleted data can persist in routine backups and server logs for a short period before it ages out.
Full detail is in the privacy policy under "Keeping and deleting your data."
Lone AI LLC, 111 W 6th St, Tempe, AZ 85281