Delete your account

1. Open ClosingPro
2. Go to Profile
3. Choose Delete account

You can do this from your profile page at any time, without asking a manager. It deactivates immediately, your email address and phone number are removed, and you are signed out everywhere.

You can reinstall the app and sign in to delete your account as above, or request deletion directly and we'll handle it — no reinstall needed.

Include your name and the email on the account, and your company code if you have one. We respond within 30 days, usually much sooner.

On a company account, your training records stay with the company. Deleting your account does not remove your scores or transcripts from your employer's dashboards. If you want those removed too, ask your company, or contact us and we will pass the request on.

The app will not let you delete yourself, because it would lock your company out. Email support@closingpro.live and we will close it down properly.

For as long as your account is open. On a company account, records are kept for the term of your employer's agreement with us.

Deleted data can persist in routine backups and server logs for a short period before it ages out.