Privacy Policy

This Privacy Policy explains how Lone AI LLC, an Arizona limited liability company doing business as ClosingPro by Lone AI ("Lone AI," "we," "us"), collects, uses, and shares information through the website www.closingpro.live and our related marketing communications, including email and text messages. It covers visitors to this website and people who contact us or request a demo.

If you use the ClosingPro product itself, your use of the product is governed by the Terms of Service and Privacy Policy presented inside the app at solo.closingpro.live. This policy covers the marketing website and our communications with you.

Information we collect

• Information you provide: your name, company, phone number, and email address when you submit a form on this site, book a demo through our scheduling provider, or otherwise contact us.
• Usage information: standard technical data collected by our hosting and analytics providers, such as IP address, browser type, device information, pages viewed, and referring pages.
• Cookies and similar technologies: this site and embedded services (for example, our scheduling widget) may set cookies needed to function and to understand how the site is used.

How we use information

• To respond to your inquiries and requests.
• To schedule and run product demos.
• To send information you request about ClosingPro.
• To send marketing communications, including text messages, where you have consented.
• To operate, secure, and improve the website.
• To comply with legal obligations.

Text messaging and mobile information

Mobile information. No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use-case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

SMS consent. Text messaging opt-in data and consent are never sold or shared with third parties for their marketing purposes.

You can opt out of text messages at any time by replying STOP, or get help by replying HELP or contacting support@closingpro.live. See the SMS Program terms in our Terms of Service for full program details.

How we share information

We share information only with service providers who help us operate this website and our communications, such as hosting, scheduling, customer relationship management, and email or text message delivery providers. These providers process information on our instructions to provide services to us. We do not sell personal data. We may also disclose information where required by law or to protect our rights.

Retention

We keep personal information only as long as needed for the purposes described above, such as responding to your inquiry, maintaining our business records, and meeting legal requirements, and then delete or de-identify it.

Your choices and rights

You can request access to, correction of, or deletion of your personal information at any time by emailing support@closingpro.live. You can opt out of marketing email via the unsubscribe link in any message and out of text messages by replying STOP.

Children

This website is not directed at children under 13, and we do not knowingly collect personal information from them.

Changes to this policy

We may update this policy from time to time. The effective date above reflects the latest version, and material changes will be posted on this page.

Contact us

Lone AI LLC
111 W 6th St, Tempe, AZ 85281
support@closingpro.live